For what it's worth, I was more than happy dealing with Derek at Miracles. To be honest, we have a small issue with my sump. Not quality, but a calculation error on volume and it overflows with power outages. Lots of variables here with the long runs, but he was still willing to work with me or rebuilding it. Don't know many places that would be cool with that. He was very honest, and I think his pricing is fair given the quality he produces. With the move coming and the sump being in the basement right below the tank upstairs now, it will no longer be an issue so will not have to take him up on his offers to make it right. I would imagine shipping out west however is not the cheapest.