Surprise UPS delivery???

TORX

Administrator
Staff member
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Nov 27, 2010
Location
Blenheim, Ontario
Website
www.thefragtank.ca
Sitting on the couch I see the UPS truck pull up. "Um hun...did you order anything that was supposed to be delivered today?" "Nope..." Then the UPS guy continued to come to our house with a large box...

xnwapu.jpg
 

TORX

Administrator
Staff member
Website Admin
Joined
Nov 27, 2010
Location
Blenheim, Ontario
Website
www.thefragtank.ca
They have most likely more then read my posts. Just google jbj cubey and 2 of my threads pop up on the first page of the search. Plus I have a book of emails and phone calls from them. I do feel kinda special, as this is the first time I have received something that has not been released to the public yet, or at least it hasn't that I know of.
 

Poseidon

Distinguished Member
Joined
May 15, 2012
Location
SW Ontario
Darryl_V link said:
Im lost.  You got a cubey DX for free?


Had one before, had tons of issues and bad customer service
Complained about it online,
Now got the new and improved one :)
 

TORX

Administrator
Staff member
Website Admin
Joined
Nov 27, 2010
Location
Blenheim, Ontario
Website
www.thefragtank.ca
Darryl_V link said:
Im lost.  You got a cubey DX for free? 

Long story short. My daughter won a Cubey original in a JBJ art contest. That Cubey's light shorted out from moisture and the screws rusted dripping rust water into the tank. They sent a replacement, the replacement was damaged, they sent another replacement, it was damaged, I gave up. Tons of emails, FB posts and phone calls, I gave up trying to get it fixed. One of the phone calls they did say they would look at sending a DX as a replacement, but then I got the second original (and damaged) in the mail. I gave up on them, then this showed up months later. You can catch up on my issues HERE
 
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