Looking for some advice on my canister filter. I noticed today that my water was cloudy on my tank. So did some checking out and no water through the pump. Upon closer inspection I noticed my intake hose was collapsed at the filter. So here is my problem. I hear the motor on pump running but can't get the water to run. Is it possible the pump on filter is ruined.anyone else ever have experienced this. Tried calling Marineland customer service support but not in until Monday. .. great customer service. Lol