Quartapound
Active Member
- Joined
- Oct 16, 2011
- Location
- Kitchener, Ontario
....Really not impressed.
Here's a cut and paste of the description of the problem, the video diagnosis, response from Coralvue (US Distributor -- from reading other experiences the Canadian Distributor, Distribupet is less than useless)
CoralVue's Diagnosis:
"When you took the shaft out of the motor block you can see on one side of the magnet there is some abrasions or a spot that looks worn. That is caused by worn out motor bushings. What happens is the bushings start to wear and that allows the motor shaft to tilt ever so slightly causing friction (as indicated by the wear mark on the magnet) and excessive heat in the motor which eventually wears the motor down. We recommend that you swap the bushings out every 6 months to prevent this from happening. A lot of times the motor bushings get corroded from excessive calcium dosing and the bushings become calcified and won't spin anymore, but that's not the case with your Gyre, yours actually looks very clean and well cared for.
With that being said you will need a new motor block."
...I LIKED this pump when it was working, HATED it when I was doing maintenance, and LOATHE it now that it has failed. The bottom line, is that this product was properly cared for. It's supposed to be a PREMIUM PRODUCT (it certainly has a premium price tag). It should have lasted WAY longer than it did. ...It was never even operated above 30%!
I have a Vortech MP10 that's been in my tank 4 years longer than the Gyre, it still operates perfectly (in short pulse mode -- turning on and off EVERY SECOND! Incredible wear and tear.... and it's still rock solid.)
I'll elaborate more when I have the energy. It's depressing to think about at the moment.
Here's a cut and paste of the description of the problem, the video diagnosis, response from Coralvue (US Distributor -- from reading other experiences the Canadian Distributor, Distribupet is less than useless)
CoralVue's Diagnosis:
"When you took the shaft out of the motor block you can see on one side of the magnet there is some abrasions or a spot that looks worn. That is caused by worn out motor bushings. What happens is the bushings start to wear and that allows the motor shaft to tilt ever so slightly causing friction (as indicated by the wear mark on the magnet) and excessive heat in the motor which eventually wears the motor down. We recommend that you swap the bushings out every 6 months to prevent this from happening. A lot of times the motor bushings get corroded from excessive calcium dosing and the bushings become calcified and won't spin anymore, but that's not the case with your Gyre, yours actually looks very clean and well cared for.
With that being said you will need a new motor block."
...I LIKED this pump when it was working, HATED it when I was doing maintenance, and LOATHE it now that it has failed. The bottom line, is that this product was properly cared for. It's supposed to be a PREMIUM PRODUCT (it certainly has a premium price tag). It should have lasted WAY longer than it did. ...It was never even operated above 30%!
I have a Vortech MP10 that's been in my tank 4 years longer than the Gyre, it still operates perfectly (in short pulse mode -- turning on and off EVERY SECOND! Incredible wear and tear.... and it's still rock solid.)
I'll elaborate more when I have the energy. It's depressing to think about at the moment.